Information for tenants


 

Your Tenancy Agreement


Your Residential Tenancy Agreement is a legal and binding contract, providing protection for both you and the Landlord.

Be sure to read your Tenancy Agreement carefully and discuss anything you are unsure about with your Property Manager. 


The Residential Tenancy Agreement can be terminated by you in the following ways:

a) If you intend to vacate at the end of your Fixed Term Residential Tenancy Agreement you are asked to provide 28 days written notice prior to the expiry of the fixed term of your Agreement.

b) If you are on a Periodic Tenancy, a minimum of 21 days written notice is required prior to vacating.

If however, unforseen circumstances arise and you have to vacate prior to the expiration of your Residential Tenancy Agreement, please contact your Property Manager immediately and we will endeavour to find another suitable tenant. However, you will still be responsible for the rent until another suitable tenant is found, as well as a portion of the letting fee and advertising costs.

A Notice to Vacate, which can be used in all these situations, is available from our office.
 

Rental Payments


Unless other arrangements have been made, rent under your Residential Tenancy Agreement is payable in advance on the due date of every fortnight.

If at any time you are unable to make a rental payment, on or before the due date, please make immediate contact with your Property Manager. Rent arrears are not tolerated and if we don't hear from you, you will hear from us.

 

Methods of Payment


For security reasons, Stanton & Taylor First National maintains a NO CASH policy for paying rent. Here are the following ways to pay your rent:

1) BPAY - This method is free however it can take up to three days to clear so ensure you schedule your payment a few days in advance to ensure you don't end up in arrears,

2) Bank Cheque or Money Order - Must be made payable to Stanton & Taylor First National.


 

Repairs and Maintenance


All requests for repairs and/or maintenance are to be put in writing using the Maintenance Request Form and either dropped into the office or emailed via this website.

Only emergency repairs will be accepted verbally. All repairs are attended to as promptly as possible, however, it is often necessary to obtain the Landlord's approval and/or quotes before any work can commence, so unfortunately a time lag is sometimes unavoidable. Please refer to your lease for the emergency trade details.

If firm arrangements regarding access for any tradesperson are not kept by you, the service charge for calling the tradesperson will be automatically passed on to you for payment.

Unless stipulated in your Tenancy Agreement, the upkeep of the gardens and grounds are your responsibility. Please do not store unnecessary paper, rubbish, bottles, cans etc on or around the premises.

 

Utilities


It is a tenants responsibility to arrange for Electricity, Gas (if applicable) and Telephone accounts to be connected into their own names at the commencement of their tenancy. We can recommend Direct Connect to connect all of your utilities for you. 


Likewise, when vacating the premises, the tenants must also ensure a final meter reading and disconnection is arranged. 
 

Terms of your Tenancy


Only the person/people originally included on your application may reside at the property. If, at any time during your tenancy, you wish for someone else to move in, they must first complete an Application Form for approval by the Landlord prior to moving in.

No vehicles/vans/trailers etc are to be parked on lawns or gardens.

No pets are to be kept on the premises unless prior approval has been obtained from our office.

Requests for such are to be submitted in writing to the Property Manager.

 

Insurance


We strongly urge you to take out 'Contents Insurance' to insure your personal possessions against any loss, damage or theft