I wish to thank Rebecca Taylor for the help she has provided to me, on behalf of my tenant, at my investment property at Jordan Springs over the last few weeks. I am new to the 'landlord business' and she has given me lots of useful advice, plus gone out of her way to ensure the tenant is being kept happy. I would be more than happy to recommend her to potential clients of your organisation.
"Simone Fogarty has been looking after my investment property at Werrington. It gives me pleasure to assure you that Simone gives great attention to detail and is very diligent in all aspects of my rental property. Her work and attitude is exceptional. All problems from the tenant are dealt with immediately and efficiently. I believe Simone to be an honest, trustworthy and very keen Property Manager and I appreciate all the Simone does for me to keep everything running smoothly at all times."
Honest, Trustworthy & Keen
"Tahlee, you’re the best Property Manager we’ve ever had. We have another property out of the area being managed by a different real estate and our Property Manager there isn’t half as efficient, kind, prompt or as professional as you are! I just want to say thanks very much to you as you have been so helpful and efficient."
Efficient, Kind, Prompt & Professional
"Christal, I would like to say how appreciative I am of your work ethic, your quick response times and your attitude to always wanting the right outcome for all. I have been with Stanton and Taylor for around 10 years and my dealings with you have always been positive, it’s always easy to complain about what’s not happening but would definitely like to say you have always looked after mine and my tenants interest. Thank you."
Work Ethic, Quick Response & Positive Attitude
"Joanne Karele has been our Property Manager for at least 10 years and we have always found her to be organised, efficient and a pleasure to deal with."
D & L Fergusson
A Pleasure To Deal With
"I have had my investment property with Stanton & Taylor First National since 1994 and have always received great service. It is always a pleasant experience dealing with the office, however it is all about Lauren! She is straight forward, understanding, empathetic, kind and absolutely amazing!"
Always Great Service
"Thank you so much Simone, as I said to the girls at the front yesterday when I dropped the keys off, if I ever know of anyone looking for the best Real Estate Agent in Penrith of course I will absolutely recommend Stanton & Taylor. Very happy with your service. Hope 2013 is a really great year for you Simone, and thanks again"
Best Real Estate Agent In Penrith
"Dear Joanne, Thank you very much for all that you have done, we really appreciate it. You are indeed an excellent Property Manager and with a good sense of humour!"
M & J Azzopardi
We Really Appreciate All That You Have Done
"I contacted Stanton & Taylor to ask about their Property Management Services and was connected to Simone Fogarty. In the last week I have exchanged numerous emails with Simone, and I cannot praise her knowledge and willingness to help highly enough. This was never going to be an easy task and Simone was also very supportive over the various issues which arose and the questions I asked. In the case of some unusual questions, she knew exactly who to go to for the correct advice. I will however, be listing the villa for sale through your company just as soon as it is vacant, and this listing will be entirely due to Simone's efforts for me. I should stress here that I do not know Simone in real life, and this is a very genuine letter of appreciation. I look forward to working with another member of your great team in the sale of the villa. Yours very sincerely,"
Praise Her Knowledge & Willingness To Help
"I have had rental properties for some years now and have tried a few real estate’s within the Penrith area and have had very little satisfaction, but by chance I was recommended to use Stanton and Taylor Penrith. My luck was to change as we were allocated Joanne Karele. She is to date the most professional and courteous Property Manager we have had. I would have no hesitation to recommend Joanne to any person considering a Property Manager. She always follows through with all her promises. I have found her advice to me as a landlord invaluable. Joanne sets a very high standard, which I personally think is the benchmark for all other Property Managers to aspire to."
"Over the last 10 years we have dealt with a number of Property Managers in a number of locations within NSW non compare with Kelly. Stanton and Taylor have always been efficient, but the level of service has reached a new level since Kelly has joined the team. Nothing is a problem and her guidance through and management of all the repairs and insurance claims resulting from the February storm was beyond expectation. I would have no hesitation in recommend Kelly as a properly manager, in fact my daughter has just switched to Kelly and is very pleased with the results."
Reached A New Level
"After dealing with different agencies throughout the area I decided to appoint my rental property to Stanton and Taylor First National due to recommendations from various people within the area. I have not been disappointed, Christal worked very hard to find a great tenant and within a short time frame. She also has provided ongoing support for any issues that have arisen. I have no hesitation in recommending Stanton and Taylor property management team to anyone who is looking to someone to look after their investment property."
"I have known Lauren Fitzpatrick in her capacity as property manager for the past four years. She has assisted me recently with getting a suitable tenant for my investment property and handles any matters or questions I had throughout that process. I found dealing with her was smooth and very stress free and I would be happy for her to be involved with any other properties I purchase. I had previously recommended her to my son for his investment house and he has made similar comments to me about her service."
"I have eleven investment properties in two different countries and have seen my fair share of property managers. I've found a tremendous variation in the level of professionalism among them. Stanton & Taylor Penrith are one of the stand-outs. I'm glad I have Teneal looking after my property there."
"Lauren has been the family’s property manager now for over 7 years. We are constantly impressed by her efficiency, knowledge and tendency to go beyond the call of duty. Importantly Lauren is a great communicator which together with her professional attitude, gives us the confidence in the knowledge that our best interests are being looked after.'
Beyond The Call Of Duty
"The service and personal attention I have received from Stanton & Taylor Real Estate Penrith is of a very high standard. The team are efficient and professional managers. I am completely satisfied with the level of service and the responsiveness. I experienced a high and consistent level of service and when I contacted Stanton & Taylor regarding renting my investment property they were prepared to spend the time to advise me on issues to consider and how to achieve a good result. I trust and would recommend them to anyone seeking a good Property Manager. Thank you very much for the great service."
"As a first time investor picking an agent to look after my property was scary. A bad experience with my first tenant and agent I was left scared which lead me to deciding to move into my apartment. The decision to turn it back to investment was a hard one after becoming emotionally attached to the property. My trust in an agent was paramount. After meeting with Stanton & Taylor my fears were laid to rest and I couldn’t believe how easy and trouble free the investor game was. With regular feedback and updates in relation to the property, it made the investment worry free. With the professional relationship that had been established with the Property Management Team it was a no brainer when I became a tenant myself to seek a property through Stanton & Taylor. With no references to aid my application and my only applicable history being a home owner/investor the display of professionalism they showed was a credit to herself Stanton & Taylor First National. I would not hesitate to recommend Stanton & Taylor to ANY investor being your first time, Mum & Dad or an investor with a large portfolio."
Regular Feedback & Updates
"I’ve had my properties with Stanton & Taylor ever since they took over from my previous agent, quite some years ago now, and I can honestly say that I have always been most satisfied with the service I receive. They are always on the ball and have that nice balance between professional and personal service. I have other properties in other areas with other agents and I wish I could be as satisfied with them! Thank you Joanne and the team, keep up the good work."
On The Ball
"My husband Alan and I have several properties which we rent in the Penrith area and Emu Plains, that we have under the management of Joanne at Stanton and Taylor. They have been managing these properties for several years now. We are absentee landlords, living interstate, and rely on the services of this management team to efficiently manage our affairs with these properties. We would like to say, we have never been happier, than since they have taken over the rentals for us. They are efficient, courteous and communicate with us effectively, always with a view, to doing what is best for us and our tenants. We would highly recommend their services to anyone wanting first class management of any investment property."
Never Been Happier
"I would like to convey our appreciation of the excellent work your property manager, Joanne Karele has done for the past 3-4 years. Whilst our properties have been managed by your office, most correspondence has mainly been with Joanne. At all times she has ensured our properties were occupied by good quality tenants that not only pay rent promptly, but would also have respect for the property. In addition, Joanne ensures maintenance issues are dealt with in a timely manner and mindful of expenses incurred are necessary and reasonable. Joanne Karele is a professional and is certainly a very important member of your staff. Keep up the good work!"
Good Quality Tenants
"Stanton & Taylor First National Real Estate Penrith, and in particular Joanne Karele, has been managing our rental property in Oxley Park for nearly 8 years. Joanne’s length of time as our property manager says a lot about the trust we place in her and the excellent service she provides us. We have lived overseas for many years and Joanne is responsive to our questions, issues and requests particularly being careful to respond quickly when we are online given the long time difference and varying time zones. She has worked hard in identifying suitable long term tenants and being proactive in maintenance issues to ensure that maintenance issues are dealt with before they become an issue. Also, she understands from a landlord’s perspective to source quotes that balance price with quality or practicality. She is a good intermediary between tenants and landlord and I have no hesitation in recommending her to prospective landlords."
"Joanne Karele has been managing my rental properties since 2000 and during this time she has managed them with the utmost highest professionalism. I am so pleased my husband and I were introduced to Joanne when we purchased our first rental property as she has proved to be an excellent property manager. I feel that Joanne treats the properties as if they were her own; I couldn’t ask for more than that. I trust Joanne’s decisions completely when it comes to tenant choice right down to deciding on repairs or choosing new carpet for example, for my properties. Joanne is truly an asset to Stanton & Taylor First National and should be very proud of her ability and her achievements as an outstanding and professional property manager."
Utmost Highest Professionalism
"As a Licensed Real Estate Agent of 30 years experience, I am very demanding of my rental agent & the rental staff at Stanton & Taylor have always exceeded my expectations. They communicate with me on a regular basis & are very pro-active in reviewing rents & advising me of any issues that have arisen from their regular inspections. I have known Joanne Karele for about 15 years and have great faith in her ability, professionalism, insight and integrity. Her communication skills are exceptional & I would recommend her to anyone. Joanne has been exceptional & contacts me about any issue that might affect my properties now & in the future. She tells me about Penrith Council issues in the area & the general trends in the rental market. They rent three properties for me & have done so for five years."
Exceeded My Expectations
"Joanne has looked after my investment property for many years and I wouldn’t trust it in the hands of anyone else, Joanne is efficient and motivated, with a wealth of knowledge when it comes to property management & ensures that I always have wonderful tenants and the property is kept in excellent condition. Joanne is always happy and a pleasure to deal with, I’m so glad I have Joanne looking after my valuable investment."
Wealth of Knowledge